People Counting: Quickstart Guide
In the People Counting module, there are 34 different tabs: People Counting Events, Occupancy Overview, Occupancy Details, and Footfall Reports.
- People Counting Events provide detailed insights into event activity, including alarms, trends, density, total counts, and recent events, alongside video and image footage for visual
verification.verification (if applicable). - Occupancy Overview provides real-time and historical insights into zone usage, including occupancy trends, over-capacity incidents, and detailed analytics to help understand footfall
patterns.patterns across a site.
People Counting Events
In People Counting Events, the primary customisation options are available through the filters, allowing users to filter by site, camera, server type, created rules, and timeframe. At the top of the the screen, users can also view count statistics such as total count for the timeframe.
AtUnder theRecent bottomEvents usersusesr can view recent events.event information. Clicking an event opens an enlargeda side paneltab that displays alert details, associated video footage,evidence, orand server information. Users can also download the video, image, or both as evidence.
Occupancy Overview & Occupancy Details
People Counting: Occupancy Overview delivers real-time zone monitoring, including overcapacity incidents, occupancy trends, and key metrics in real-time, such as average occupancy, total occupancy, and hourly occupancy breakdown.
ToClick on a zone to view more detailed informationinformation.
People Counting: Occupancy Details provides detailed insight into a specific zone, such as Location,over-occupany clickincidents theand relevantpeak zone.
Thisoff-peak detailedoccupancy viewperiods. Detailed occupancy also allows users to select a specific time periodperiod, tosuch be selected, includingas the last hour, day, week, or month. Information for the selected zone is displayed, including over-occupancy incidents, peak occupancy periods, and low-occupancy periods. For example, at Bi3, low occupancy is expected outside normal operating hours, such as after 9:00 PM.
Footfall Reports
A variety of Footfall reporting options are available:
- Live Footfall Dashboard
- Weekly Footfall Trends
- Monthly Footfall Trends
- Annual Footfall Trends
Each option provides a different level of aggregation, from real-time analytics through to long-term trends (weekly, monthly, and yearly).
The Live Dashboard is useful for real-time monitoring, while Weekly and Monthly Trends are typically the most useful starting points for analysing patterns over time. Annual trends are best suited for long-term comparisons.
As an example, we will use the Weekly Footfall Trends for Week 25 of 2026, since the dashboards share a similar structure.
When opening the Weekly Footfall Trends, we are presented with some filters, including year, week, and site. After selecting the filters, a range of charts become available, such as daily footfall breakdown and average hourly footfall paterns, among others.
Example: Daily Footfall by Location chart within Weekly Footfall Trends.
