People Counting: Quickstart Guide
In the People Counting module, there are 4 different tabs: People Counting Events, Occupancy Overview, Occupancy Details, and Footfall Reports.
- People Counting Events provide detailed insights into event activity, including alarms, trends, density, total counts, and recent events, alongside video and image footage for visual verification (where applicable).
- Occupancy Overview provides real-time and historical insights into zone usage, including occupancy trends, over-capacity incidents, and detailed analytics to help understand footfall patterns across a site.
- Occupancy Details is nested within occupancy overview and provides detailed insight into an individual zone.
- Footfall Reports provide detailed analytics and trends across real-time, weekly, monthly, and annual periods.
People Counting Events
In People Counting Events, the primary customisation options are available through the filters, allowing users to filter by site, camera, server type, created rules, and timeframe.
Under Recent Events users can view recent event information. Clicking an event opens a side tab that displays alert details, associated video evidence, and server information. Users can also download the evidence.
Occupancy Overview & Occupancy Details
People Counting: Occupancy Overview delivers real-time zone monitoring, including overcapacity incidents, occupancy trends, and key metrics in real-time, such as average occupancy, total occupancy, and hourly occupancy breakdown.
Click on a zone to view more detailed information.
People Counting: Occupancy Details provides detailed insight into a specific zone, such as over-occupany incidents and peak and off-peak occupancy periods. Detailed occupancy also allows users to select a specific time period, such as the last hour, day, week, or month.
Footfall Reports
A variety of Footfall reporting options are available:
- Live Footfall Dashboard
- Weekly Footfall Trends
- Monthly Footfall Trends
- Annual Footfall Trends
Each option provides a different level of aggregation, from real-time analytics through to long-term trends (weekly, monthly, and yearly).
The Live Dashboard is useful for real-time monitoring, while Weekly and Monthly Trends are typically the most useful starting points for analysing patterns over time. Annual trends are best suited for long-term comparisons.
As an example, we will use the Weekly Footfall Trends for Week 25 of 2026, since the dashboards share a similar structure.
When opening the Weekly Footfall Trends, we are presented with some filters, including year, week, and site. After selecting the filters, a range of charts become available, such as daily footfall breakdown and average hourly footfall paterns, among others.
Example: Daily Footfall by Location chart within Weekly Footfall Trends.
